Qiu Technologies This policy explains purchase support from Qiu Technologies LLC. Q Coins, passes, subscriptions, and purchases are unavailable in the current text-only Q Chat beta. The website does not accept payments for them.
1. Earlier app purchases
If you made an earlier purchase through Google Play, refund eligibility depends on the platform’s policy, the purchase, and applicable law. Consumption, deletion, or account restriction does not remove rights that cannot legally be waived. We do not promise automatic approval or impose an unconditional “no refunds” rule.
Start with Google Play’s refund instructions. Approved refunds are handled through the applicable purchase platform and payment provider; timing varies.
2. Missing purchases and billing questions
Contact support@qiutechnologies.com with your order reference, app username, purchase date, and a description of the issue. Use a purchase-recovery option if it exists in your app version. Do not repurchase just to resolve a missing delivery, and do not send card details, passwords, or sign-in codes. Billing data remains with the payment platform; we use transaction references to investigate delivery.
3. Business-service agreements
Fees, milestones, cancellation, and refunds for separately commissioned development or consulting work are governed by the written agreement for that project and applicable law. A website inquiry alone creates no charge.
4. Consumer rights
Nothing in this policy limits mandatory refund, withdrawal, warranty, or other consumer rights under applicable law. See our Terms of Service and Privacy Policy.
5. Contact
Qiu Technologies LLC
1209 Mountain Road PL NE, Ste R
Albuquerque, NM 87110, USA
Email: support@qiutechnologies.com
Phone: +1 (505) 585-3030